International Gateway (IGW):

“International Gateway (IGW)” refers to switching system through which international voice traffics is sent and received. At present there are total 29 IGW operators including BTCL and all IGW operators have launched their commercial operations.

Interconnection Exchange (ICX)

"Interconnection Exchange (ICX)" refers to switching system which provides interconnection among telecommunication networks of operators and allows monitoring, lawful interception (LI) facilities and roaming number portability.BTRC has awarded 23 new ICX licenses and all are in operation. As per ICX operator's reccomendation BTRC has given permission to build up two common Point of Interconnection (POI) for all ICXs.

International Internet Gateway (IIG)

“International Internet Gateway (IIG)” refers to switching systems through which international data traffic is sent and received. It allows non-business computer-based voice traffic (messenger etc.).BTRC has issued 37 licenses including the old 2 operators. IIG operators are taking connectivity from BSCCL and new ITC service providers as alternative route of each other.

 As per BTRC’s direction all operational IIGs have established their monitoring terminal at E&O Division. Concerned officials of this department are involved to monitor these terminals regularly.

National Telecommunication Transmission Network (NTTN)

BTRC awarded NTTN (National Telecommunication Transmission Network) licenses to Fiber@Home and Summit Communication Limited. BTCL has a large transmission network also. Beside this Govt. has also taken initiatives to extend data connectivity all over the Govt. offices, primary & high schools and colleges by PGCB’s additional one pair of Fiber and issued a NSP (National Service Provider) license to PGCB.

Broad Band Wireless Access (BWA)

BTRC awarded two Broadband Wireless Access (BWA) licenses to Banglalion Communication Ltd (BCL) and Augere Wireless Broadband Bangladesh Ltd (AWBBL). AWBBL and BCL have their network presence at all Divisional Headquarters with 2 ANS gateways located at Dhaka and Chittagong.

Call Centre

Call Centre is one of the most promising sectors in Bangladesh. To address the need for promoting ‘Call Centres’ in Bangladesh for generating employment and earning foreign currency, BTRC started issuing licenses to Call Centres in April 2007.

International Connectivity

BTRC has issued 06 (six) International Terrestrial Cable Licenses on 05 January 2012 apart from the country’s one and only Submarine Cable. All of these 6 International Terrestrial Cable operators are operating by getting connected with the globe through Indian cable landing station. Competition has been introduced in the bandwidth price of the country by the commencement of International Terrestrial Cables. As per BTRC’s direction all operational ITC Operators have established their monitoring terminal at E&O Division. Concerned officials of this department are involved to monitor these terminals regularly.

Internet Service Provider (ISP)

The role of ISPs has been instrumental in providing the latest technology services to meet the ever growing demands of clients. ISPs are playing a pivotal role in providing digital communications, spreading ICT education and increasing internet penetration in Bangladesh. Currently, ISPs are providing services to around 2.5 million internet users across the country.

Infrastructure Sharing

BTRC has been encouraging the telecommunication service providers to create a framework for better cooperation in infrastructure sharing by reducing land use as well as optimizing the use of existing infrastructure and facilities. In accordance with the BTRC’s Infrastructure Sharing Guideline, mobile operators are executing passive infrastructure sharing agreements with each other with the scope of sharing, whenever feasible, tower, space, room and generator.

Cyber Cafe

BTRC has been awarding Call Center with Cyber Cafe license since 2009. To prevent the users to get involved with illegal VoIP activities and to bar the use of offensive/illegal content through the Cyber café, their activities are constantly monitored. So far, 198 entities have been awarded with Cyber Cafe license.

IP-PABX 

BTRC approves the use of IP-PABX system in the light of a specific directive imposing certain conditions for non-commercial intra office communication within the country. Under these circumstances, many government and private organizations are using this technology currently. 

IP-Telephony

BTRC is directly involved with the introduction of new telecom technologies and their transformation into reasonably priced services suited to modern day customers’ needs. Internet Protocol Telephony, commonly known as IP Telephony is the most affordable technology of transmitting voice calls through internet in the form of data packets. BTRC has already issued 37 IP Telephony licenses (IPTSP).

No Objection Certificate (NOC)

Engineering and Operations division issues NOC to import the non-wireless telecommunication equipment to licensed telecom operators and other entities. This is done in accordance with the respective licensing guidelines and related directives to ensure maintenance of standards for telecommunication equipment.

Video Conferencing

The Commission has issued a directive on video conferencing for both domestic and international use along with the tariff structure. Video conference is getting popular day by day mostly among the corporate entities, educational institutions and both government organizations and NGOs. 

Short Code Allocation

The E&O division allocates short codes to operators/organizations for offering special/value added services. Short codes are special telephone numbers, significantly shorter than full telephone numbers that can be used to address SMS, MMS messages or dial up service from mobile phones or fixed phones. Short codes are designed to be easier to read and to remember than normal telephone numbers. Like telephone numbers, short codes are unique to each operator at the technological level. Short codes are widely used for value-added services. As per Numbering Plan, level ‘1’ is used for accessing special/value added services like emergency services, supplementary services, enquiry and operator-assisted services etc. Some codes are also defined for intra operator network. BTRC is working on Intra Network Service Short code procedure.

• Short Code Allocation Procedure(link)
• Short Code Application Form (link)

The following organization are using Short Code: